Les secrets de Loly
Bubble Dream Kids Shampoo
Bubble Dream Kids Shampoo
lockenkopf Lager Zug
Franz-Rittmeyer-Weg 5
6300 Zug
Switzerland
Choose options
Pick Up in Person
At checkout, you can select the "Pickup" option. Your order will then be ready for pickup by 3:00 p.m. at the latest (except Saturdays and Sundays) and can be picked up at any time.
You’ll receive the exact address where your package is waiting for you in the pickup notification, which will be sent to you via email.
By mail
Of course, every order you place with lockenkopf is shipped as quickly as possible. Orders received by 3:00 p.m. are shipped the same day. Shipping costs are based on the rates set by the postal service:
Shipping Costs
Switzerland & Liechtenstein
| Economy: up to 50 Swiss francs | (At your place in 48 hours) | SFr. 7.00 |
| Economy class starting at SFr. 50–150 | (At your place in 48 hours) | SFr. 5.90 |
| Starting at SFr. 150 | (At your place in 24 hours | Mon–Fri) | Free Priority |
| Economy + Signature | (Delivered only upon signature) | SFr. 9.00 |
| Priority | (At your place in 24 hours | Mon–Fri) |
SFr. 9.00 |
| Priority Saturday Delivery |
(Delivered on Saturdays; select options starting Thursday) |
SFr. 12.80 |
| Priority + Signature | (Delivered only upon signature) |
SFr. 11.00 |
Europe
Please visit our German page, which you can find at lockenkopf.com,
, or simply click here.
And if, against all odds, your package doesn't arrive on time, please send us an email at:shop@lockenkopf.ch
All shipments are tracked, so your package won't go missing.
Liability & Service of Process
We carefully package all orders and hand them over to Swiss Post daily (Mon–Fri) at 3:00 p.m. Once your package has been handed over to Swiss Post, delivery is the responsibility of Swiss Post.
Our shipments are sent uninsured. Once the shipment is dispatched, the buyer assumes liability for it. We therefore cannot be held liable for delivery issues, delivery errors, theft after delivery, or other problems that arise during transit or due to Swiss Post.
If the tracking information shows that a package has been delivered but you haven't received it, you can file an inquiry with the post office. This is the only way to determine the whereabouts of a shipment.
Please make sure that your shipping address is complete and correct when placing your order. If the address information you provide is incorrect or incomplete, we unfortunately cannot be held liable for delivery delays, returns, or undelivered orders.
If a package is returned to us due to an incorrect or incomplete address, it can be reshipped upon request. A shipping fee of CHF 7.00 will be charged for redelivery via Swiss PostPac Economy. In addition, you must cover the return shipping costs charged by the post office, which are typically CHF 7.50. Both amounts will be billed before the package is reshipped.
Questions & Answers
Yes. All products at lockenkopf are free of sulfates, silicones, mineral oils, and animal testing. We select each product with the utmost care for your curls.
You'll find the right curl type right above the "Buy" button. If you're unsure, or email us at —Rosa Maria will give you personalized advice. (Or ask Lila at 👉)
We ship daily at 3 p.m. from Switzerland. Priority shipments arrive the next business day; Economy shipments arrive in two days. Every order is tracked. You can find more information about shipping here:.
lockenkopf was founded in Switzerland in 2016 by Rosa Maria, a native of the Dominican Republic. What began as a personal journey back to natural curls is now one of the leading boutique destinations for mindful curl care.
For us, curl care is more than just a routine—it’s a ritual.
Every product is personally tested and carefully selected: free of sulfates, silicones, mineral oils, and harmful additives. For the sake of the environment. For the sake of your curls.
